(4.5 / 5)2056+ Ratings
Piano Trax Reviews
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Feb 8, 2023
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Feb 8, 2023
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Feb 8, 2023
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Feb 6, 2023
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Feb 6, 2023
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Feb 6, 2023
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Feb 5, 2023
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Feb 4, 2023
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Feb 4, 2023
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Feb 3, 2023
Piano Trax Customer’s Q&A
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Piano Trax FAQs
What is Piano Trax's refund policy?
Piano Trax offers a 100% satisfaction guarantee. If the Mp3s purchased do not meet the customer's expectations, they can request an exchange or a refund by emailing info@pianotrax.com.
Can customers purchase individual Mp3s without a Piano Trax subscription?
Yes, customers can purchase individual Mp3s from Piano Trax's website. During the 7-day free trial period, Mp3s can be purchased at a 20% discount.
How does Piano Trax's monthly subscription work?
For $9.99 per month, subscribers can stream thousands of tracks on their mobile device and redeem 3 free Mp3s every 30 days. Additional Mp3s are discounted by 20%. Subscription renewal dates and remaining free tracks can be viewed in "My Account"/"My Subscription Details."
Can customers keep the Mp3s they redeem with a Piano Trax subscription?
Yes, customers can keep the Mp3s redeemed with a subscription even if they cancel their Piano Trax account or delete the app.
Are Piano Trax subscription payments refundable?
No, subscription payments are non-refundable and non-transferable, except as provided in the company's Terms.